Inept app and inept customer service technician

I received the email to download the app with a username and password and once I was in the app it tells me it has no information regarding schedules even though it recognizes me and my employer. I tried to call support and they were no help. The initial number I dialed a tech referred me to call another number. At the second number I was passed along to four different technicians who would not help me. The last technician I spoke to told me that someone would have to call me "when they have time to help me". What use is customer service if the technicians are u able to support you? Or, are they too lazy to help you and just pass you along hoping that you wont bother them again??The app recognized my login information and my corporate identity. Theres no reason why it should not have been able to provide me with my work schedules. I have seen the hardcopies of my work schedules at work so I know they exist. The app is inept and the customer service technicians are deplorable.

Working Girl 003 angered about NCR Voyix Pulse, v16.8.0